Refund & Return Policy
Last Updated: 25th February 2026
At Kethi Foods, we take great care in delivering high-quality products. However, if you are unsatisfied with your order, please review our refund and return policy below.
1.Eligibility for Returns & Refunds
*Refunds are only applicable in cases where the product is damaged, defective, or incorrect upon delivery.
*Products must be reported within 48 hours of delivery for a refund request.
2.How to Request a Refund
To request a refund, email us at support@kethifoods.com with:
*Order details
*Clear images of the damaged/incorrect product
3.Refund Process
*Once we verify the issue, we will initiate a refund or replacement.
*Refunds will be processed within 5-7 business days to the original payment method.
4.Non-Returnable Items
Due to the perishable nature of our products, we do not accept returns unless the product is damaged or incorrect.